About this policy
This policy covers refunds for mowteng subscriptions sold by Milowda (“we”). Milowda is the brand of Eray Endes, an independent developer based in Istanbul, Türkiye. Refunds for our mobile apps are covered by the Milowda Refund Policy.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Free trial
mowteng starts with a 7-day free trial. No card is needed.
Your first payment
If you ask within 14 days of your first payment, you get a full refund.
Renewals
Renewals after the first payment are not refunded.
Cancelling
If you cancel, your subscription stays active until the end of the period you paid for and then stops. It does not renew. You can cancel at any time from the account page (sign in with Google, or ask your assistant to run mowteng_sources for a link to it).
How to ask for a refund
Email hi@milowda.com from the address you subscribed with, or use the link in your Paddle receipt.
If mowteng shuts down
If we shut down mowteng, we refund the unused part of the period you paid for.
Your rights
This policy does not affect any rights you have under the consumer law of your country.